Meet your help desk guru, Wendy Wasylnuk

If you’ve ever needed assistance with the occasional technical gremlins that hide in Matrix or need some assistance in figuring out where your open house listing went, you’ve likely been supported by the WinnipegREALTORS® Help Desk, known to her friends and family as Wendy Wasylnuk.

Trained to assist WinnipegREALTORS® members in everything from Matrix data entry to uploading photos, Wendy has solved many of your problems and we hope given you peace of mind.

“There are several services here, and it’s a fact of life that sometimes some of the programs won’t work the way you want them to,” says Wendy. “It’s my job to give them a hand, see what the problem is, and provide satisfactory service and results, so our members can concentrate on doing what they do best.”

Wendy has been with the association for eleven years and has no intention of leaving any time soon. “It’s my nature to go the extra distance when a member needs assistance or answers. If I can’t immediately help, I use all the other resources that WinnipegREALTORS® has available,” she says.

Winnipeg has been Wendy’s home for almost her entire life. “I love Winnipeg. It doesn’t have the hectic pace that a really large city has, I like the more relaxed pace here.”

"It’s nice to be able to just take a breather and enjoy the moment, you know?"

The Help Desk is available Monday to Fridays, 8:30 a.m. - 4:30 p.m.  and can be reached at or 204-786-8854.